Commissioning model & contract management

CHL and the LPCs have worked with pharmacy commissioners at Greater Manchester Health & Social Care Partnership to develop a viable model for enhancing the local commissioning of pharmacy services to benefit patients, pharmacies and commissioners.

Barriers to current commissioning models lead to patchy service provision across GM, varying models of data collection and pharmacy invoicing and payments and there are significant resource requirements for commissioners to manage such contracts, which has ultimately led to service decommissioning in some areas. Accreditation and training requirements also vary widely which means that locum/relief staff may not be able to deliver a service in one part of Greater Manchester that they can deliver in another.

What we achieved in 2018/19

  • The LPCs, supported by CHL, gained support for the new commissioning model from almost all commissioners, following an extensive programme of briefing visits where we explained the benefits and how it would work in practice.  Bury Council has already adopted the model and seven of the other eight localities are interested in doing so.  (Wigan cannot do so currently due to pre-existing contracts but may consider it in future.)
  • We successfully piloted the model in Bury with CHL as the single provider, proving that the concept works.
  • Harmonised service specifications were developed in conjunction with the LPCs for substance misuse and smoking cessation services, drawing on best practice.

Problems with the current commissioning model: 

How our commissioning model solves them: