Community Pharmacy Provider Board (CPPB)​

The Community Pharmacy Provider Board (CPPB) is the board within the GM Integrated Care Partnership Governance structure that represents Community Pharmacy in Greater Manchester. CPPB consists of membership from CHL and Community Pharmacy Greater Manchester, and work closely with the NHS regional team in GM. 


CPPB collaborates with wider Primary Care via the Primary Care Board to represent, transform, and deliver new models of care, to meet local health population needs and support live well and neighbourhoods.  


CPPB has been working with Health Innovation Manchester to rollout the GM Care Record, enabling full access to patient records to support the delivery of CPCF and future clinical services, such as Independent Prescribing, Live Well, and Prevention. 


​Key Projects

The following projects have been supported by funding secured via CPPB


This funding has enabled HLP Leadership and Champion Training for Community Pharmacy teams in Greater Manchester.


​​CPPB has purchased the VirtualOutcomes Licence for the GM Healthcare Academy, to grant all Greater Manchester contractors free access to the extensive online library of training resources.


Pharmacy Excellence is a structured programme aimed at helping community pharmacies optimise their operations, improve efficiency, and unlock new growth opportunities. By participating, pharmacies can enhance workflow management, strengthen team performance, and offer better services to patients.


CPPB secured funding from the GM Integrated Care Partnership for GM community pharmacy contractors, to support with the costs associated with the increasing safety and security measures that were put in place during the pandemic and beyond.



Celebrating Progress in Community Pharmacy Services Implementation Across Greater Manchester!

The Services Working Group—a collaborative of the Community Pharmacy Provider Board (CPPB), NHS GM, and CPGM, with roles hosted via CPPB and CHL—was established in 2021 with a shared mission: To drive forward the integration and delivery of Community Pharmacy Advanced Services in support of delivery of PCARP and the GM Primary Care Blueprint.

We’re proud to share some of our collective achievements:

✅ Top 3 ICB in England for:

  1. Pharmacy First: Averaging 26.041 completed consultations per month over the period May’24 – May’25 across 578 Pharmacies in GM relieving pressure on other parts of the system and providing walk-in access to patients.
  2. GM Community Pharmacies hit over 30k Pharmacy First completed consultations in April 2025 for the first time.
  3. Hypertension Case Finding: Averaging 16,249 blood pressure checks per month across 500 Pharmacies in GM  


✅ Supporting the rollout and expansion of:

  1. Discharge Medicines Service (DMS) to reduce medicines-related harm and reduce admissions to hospital
  2. Pharmacy First referrals from Urgent and Emergency Care (UEC / A&E) to ease pressures in other parts of the NHS
  3. Community Pharmacy Oral Contraception Service to improve access to contraception services for women


✅ Supporting integration and collaboration between General Practice, PCNs and Community Pharmacy through:

  1. Digital integration and embedded referral pathways
  2. Clinical Pathway development
  3. Engagement and collaboration with system partners across health and social care, PCNs, localities and wider Primary Care


✅ Providing clinical guidance, education  and issue resolution to pharmacy teams to reflect, review, and improve service quality

✅ Adopting a data-driven approach with weekly reviews to support service delivery

✅ Focusing on three key pillars:

  1. Contractor Support
  2. Programme Management & Data
  3. System Engagement


✅ Collaborating with the GM Medicines Optimisation team to implement:

  1. NHS App adoption (Patient-led ordering)
  2. The GM Minor Ailments Service


Our CP PCN Engagement Leads, Mydah and Chelsey, are now actively supporting engagement with GP practices and PCNs

📩 For more information or support, please contact:
📧 Chelsey.nancollas1@nhs,net
📧 Mydah.ahmed1@nhs.net

We’re incredibly proud of this fantastic team and grateful for the continued support, oversight, and engagement from our GM ICB Primary Care team

Together, we’re making a real difference.