• Create and maintain bespoke new modules or review and update existing modules to ensure they meet the service specification (both clinical and operational considerations)
  • Support best practice examples in modules from other areas e.g. Levonorgestrel vs Ulipristal decision-making algorithm for EHC supply
  • Set up enrolment criteria, accredit pharmacies, set up funding to ensure accurate invoicing, upload service documentation
  • Create/support all communications regarding PharmOutcomes  
  • Support providers with use of PharmOutcomes modules

Payments & reporting

  • ​​Payments to providers upon receipt of pharmacy activity fees from the commissioner


  • Directly contract with providers for locally commissioned services on behalf of commissioners using NHS standard contract format which has been agreed by LPCs and CCA
  • Manage all contractual arrangements including renewals and amendments as appropriate – one point of contact for providers
  • Payments to providers upon receipt of pharmacy activity fees from the commissioner


The Greater Manchester Healthcare Academy (GMHCA) is hosted by CHL and is a joint venture between Greater Manchester Local Pharmaceutical Committee (GMLPC); Bolton LPC; the GM Health and Social Care Partnership (GMHSCP), and CHL. The Academy’s aim is to create a pharmacy workforce which enables, embraces and contributes to the transformation of GM pharmacy services and healthcare more broadly. Further details can be found here:  Greater Manchester Healthcare Academy  

Occasionally CHL arranges additional training opportunities. One example is Vaccination training.  You can read an overview here. 

​GM-commissioned Inhaler Technique Service

GMHSCP has commissioned CHL to manage the locally commissioned Improving Inhaler Technique Service through community pharmacy. 

Find out more here. 

CHL’s strategy is to develop and implement services which are appropriately remunerated for providers and deliver positive outcomes for patients.

CHL works closely with LPCs to ensure that the services which it supports are agreed by the LPC as the statutory representative body.

CHL’s team has significant experience in the community pharmacy sector and understands implicitly how to maximise and make service delivery efficient for providers. Patients and providers are at the heart of the work CHL does with NHS commissioners.