Bury Local Authority Community Pharmacy Services
The Greater Manchester Health and Social Care Partnership (GMHSCP) pharmacy team developed a new model for the streamlined commissioning and delivery of local pharmaceutical services. This was achieved through collaborative working with partners from the LPCs, CHL and the pharmacy LPN. Bury Local Authority agreed to trial the new commissioning model, and in April 2018 moved across all its locally commissioned services to the model.
The services include:
All services previously recorded on paper, were moved on to web based PharmOutcomes modules, created by CHL and hosted on the GMHSCP licence. The PharmOutcomes modules were tailored to Bury’s service specifications and PGDs, ensuring community pharmacies met the data capture requirements for the service and that supplies were made in line with the PGDs. CHL also managed all pharmacy communications on behalf of the commissioner and made all activity payments to pharmacies, with invoicing through PharmOutcomes.
Bury Council were delighted with the transition, which allowed one contract, with streamlined administrative processes and the removal of lengthy tendering processes. Massive time savings were seen by the council as the pharmacy service-related queries previously received by the council were now reduced due to the PharmOutcomes set-up, and those that were received were managed by CHL.
Amy Lepiorz, Head of Delivery at ‘Together 4 Bury’ said “It fits in strategically with everything that we are trying to do. A big part of Local Care Organisation (LCO) development and conversations is streamlining processes. We are trailblazing a new way of working… the ability to commission multiple services through one contract has reduced bureaucracy, and now we don’t have an industry of contract management”
Matthew Logan, Provider Relationship lead at Bury Council said “Responsiveness is great… The professionalism has been really beneficial”
Shenna Paynter, Public Health Programme Lead at Bury Council said “CHL are super-efficient”.
Please click here to view our full case study: Bury Local Authority Case Study 110219